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Terms and conditions

  • Introduction
    When making a purchase on the Layered website, the customer also agrees to Layered’s general terms. With the acceptance of our general terms and conditions, the customer agrees to the terms in full, acknowledges having received all relevant information, and agrees to the handling of personal data and cookies according to the policy of Layered.

    A purchase agreement is entered into when Layered confirms the order by sending an order confirmation via email. The order confirmation is sent to the email address specified by the customer when placing the order. The order confirmation should be saved for any contact with the Layered customer service department or others within the organization.

    Layered reserves the right to make price changes, final sales, and possible factual errors stated on our site or in our ads. Factual errors can refer to, but are not limited to, possible price errors, product descriptions, and incorrect stock balance. When you place an order, you will get an order confirmation sent to you via email. Layered reserves the right to change, at any time, General Terms and Conditions, prices, assortment, descriptions, and images on the website.
  • Purchase conditions
    When making a purchase on Layered's website, you also accept Layered's general terms and conditions. With the acceptance of our general terms and conditions, the customer commits to the terms and conditions in their entirety, and that he has read all compatible information and consents to the handling of personal data and cookies in accordance with Layered's policy.

    A purchase agreement is entered into in connection with Layered confirming the order by sending an order confirmation via email. The order confirmation is sent to the e-mail address specified by the customer directly at the time of the order. The order confirmation should be saved for any contact with Layered customer service.

    Layered reserves itself for price changes, final sales and any factual errors that may be found on our site or in our advertisements. Factual errors mean, for example, but not exclusively, possible price errors, product descriptions and incorrect stock balances. When you place an order, an order confirmation is sent to you via email. If you as a customer cannot receive your ordered item at the agreed time, you will be charged for a new shipping cost or alternative return cost if you have canceled your purchase.

    All our products come assembled, so be sure to measure so that the furniture goes through door jambs and stairs. Layered reserves itself for possible additional costs if the product cannot be carried in with standard carry-in. Layered reserves the right to change the General Terms, prices, range, descriptions or images on the website at any time.
  • Warranty
    Layered applies the Swedish law on consumers’ right and offers a warranty period of three years from the date of delivery. The warranty covers only defects existing at the time of delivery and does not cover defects or damage caused by the Customer or by any other circumstance which Layered is not responsible for. For use wear the warranty period is two years from the date of delivery.
  • Disclaimer of liability
    Under no circumstances shall Layered be responsible for any indirect or consequential damages in connection with or arising out of its obligations hereunder.
  • Disputes and applicable law
    These Conditions and any disputes arising out of or in connection therewith shall be governed by Swedish law.
  • Use of personal information
    All personal information that vi get from you, Layered will have responsibility of. The personal information that you give to us will be used for safe deliverys to you, credit assesment and keep you updated with special offers. The information that you give out is only available for Layered and will not be shared with a third party.

    Cookies

    This website contains so-called cookies. A cookie is a small text file that will be stored on your computer that e.g. tells us your username on our website and if you are a new or returning customer. There are two different types of cookies, one that will be stored permanently on your computer and one called session cookies. This one is not stored on your computer and will disappear when you close your browser. Your browser must accept cookies, otherwise, you will not be able to put products in your shopping cart. If you have any problems or questions regarding this, you can always contact our customer service and we will help you.
  • Newsletter customer club
    The membership of Layered Customer Club is free of charge and non-binding, and it is possible to unsubscribe at any time. You have to be 18 years old or older to join Layered Customer Club. If you are under 18 years of age, you can join by sending a signature from a parent or legal guardian to info@layeredinterior.com.

    By accepting these terms and conditions you consent to the fact that LAYERED AB, Engelbrektsgatan 21, 114 32 Sweden, can send you marketing via e-mail, text messages, MMS and post regarding:
    • Information about the brand LAYERED AB and other brands which may be marketed by LAYERED AB in the future. 
    • Information about the company LAYERED AB and offers, sales, competitions, events as well as other marketing initiatives from own stores and partners.

    You also consent to the fact that LAYERED AB collects, registers and stores the personal information that you have submitted for the purpose of sending you marketing. Further, LAYERED AB may use your information for statistical and marketing related purposes, as well as third parties who market the above mentioned products on behalf of LAYERED.

    At any time you are free to retract your consent by contacting LAYERED AB on info@layeredinterior.com or by using the opt out-option stated in the materials sent to you by LAYERED AB. Furthermore, you can always ask for more information about what information LAYERED AB processes about you, and you may always request that the information is corrected, blocked or deleted. You can contact LAYERED AB about this on info@layeredinterior.com

    Your information will be kept confidential. Apart from what is described above, LAYERED AB will not share your information with other companies or any other third party without your consent unless this is required by law, or unless this is necessary in order to perform a service or deliver a product that you have bought or asked for.  

     



  • Force majeure
    Layered shall not be held liable for breach of the conditions caused by circumstances beyond our control, including but not limited to explosions, fire, lightning strikes, severe weather, war, flood, or labor conflict (regardless of whether or not it involves our employees).
  • Prices
    The following paragraph applies only to our retailers and trade customers. Whilst endeavouring to maintain prices, we reserve the right to alter prices without notice. Unless otherwise agreed, the price of the goods is exclusive of VAT, insurance, transport and any import duties/taxes payable upon delivery to any international delivery destination. Layered provides minimum recommended retail prices for all of its products that need to be strictly adhered to.
  • Copyright
    All products and designs belong to Layered, the number of registration 556618-2944.


PRIVACY POLICY

Last updated: 9 July 2021

  • Introduction
        1. We are committed to safeguarding the privacy of our website visitors, or when you interact with us in any form, including third-party applications controlled by Layered. 


        2. This privacy policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. Hence, it governs our data collection, processing and usage practices. It also describes your choices regarding use, acces and correction of your personal information. By using our website our applications, you consent to the data practices described in this privacy policy. If you do not agree with the data practices described in this privacy policy, you should not use our website or our applications.

        We may change this privacy policy from time to time. Whenever we make changes to this privacy policy, the changes are effective 30 days after we post the revised privacy policy (as indicated by revising the date at the top of our privacy policy). We encourage you to review our privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.


        We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.


      In this policy, “we”, “us” and “our” refer to Layered.
  • How we use your personal data

    How we use your personal data

    1. This section explains what categories of data that we process, the sources we obtain data from, the purposes for which we process the personal data, how we share your personal data, how we allow for third-party analytics.

    2. We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, request customer support, provide any contact or identifying information or otherwise communicate with us. The types of information we may collect include your name, email address, profile picture, phone number, postal address, credit card information and other contact or identifying information you choose to provide. The legal basis for this processing is consent.

    3. When you access or use our services, we automatically collect information about you. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services. The information we collect is including:

    3.1. Log information: we log information about your use of our services, including the type of browser you use, access times, pages viewed, your ip address and the page you visited before navigating to our services.

    3.2. Device information: we collect information about the computer you use to access our services, including the hardware model, and operating system and version.
    3.3. Location information: we may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information.
    3.4. Information collected by cookies and other tracking technologies: we use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.
    1. In order to provide you with access to the website, or to provide you with better service in general, we may combine information obtained from other sources (for example, a third-party service whose application you have authorized or used to sign in) and combine that with information we collect through our services. The legal basis for this processing is consent.

    2. We use information about you for various purposes. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services. The purposes is including:
    5.1. Provide, maintain and improve our services;
    5.2. Provide services you request, process transactions and to send you related information;
    5.3. Send you technical notices, updates, security alerts and support and administrative messages;
    5.4. Respond to your comments, questions and requests and provide customer service;
    5.5. Communicate with you about news and information related to our service;
    5.6.monitor and analyze trends, usage and activities in connection with our services;
    5.7. Personalise and improve our services. 
    1. We may share personal information about you. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services. The information we may share about you is as follows:
    6.1. With third party vendors and other service providers who need access to your information to carry out work on our behalf, such as third-party-apps etc.
    6.2. If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request;
    6.3. To enforce applicable user agreements or policies, to protect us, our users or the public from harm or illegal activities;
    6.4. In connection with any merger, sale of layered assets, financing or acquisition of all or a portion of our business to another company.
    6.5. If we notify you through our services (or in our privacy policy) that the information you provide will be shared in a particular manner and you provide such information.
    6.6. We may also share aggregated or anonymous information that does not directly identify you.
    1. We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your ip address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and third parties to, among other things, analyze and track data, determine the popularity of certain content and other websites and better understand your online activity. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

     
    Providing your personal data to others

    1. We may provide your personal data to other members of our group of companies if it’s reasonable necessary.

    2. We may provide your personal data to our professional advisors for the purpose of obtaining advice etc., if it’s reasonably necessary.

    3. We may provide your personal data to our suppliers and subcontractors if it’s reasonably necessary.

    4. We may provide your personal data to be handled by our payment services providers for the purpose of processing your payment.
       

    International transfer of your personal data

    1. Our office and employees are physically located in Sweden. According to the European Commision, free movement of data is not restricted or prohibited within EU/EEA.

    2. Our subcontractors and third-party service providers are located in the following countries, for which, according to the European Commision, an “adequacy decision” has been made with respect to this country and transfers of data to this country will be protected by appropriate safeguards;
    2.1. United States of America
    2.2. Canada
    2.3. India

     How long we will store your data

    1. We will not keep personal data for longer than necessary for the purposes that we are storing the data.

    2. The personal data that we store to fulfill our obligations and services to visitors of our website will be retained for a minimum of one month and a maximum of 24 months. This includes the data that our visitors provide us with through signup forms, registration forms, contact forms and messages via email, phone or other means of communication.

    3. The personal data that we store to fulfill our obligations to users of our applications will be retained for as long as determined necessary. We will deem it necessary to retain the data if the data is necessary for us to store to be able to provide and deliver the services that our users expect of us.

    4. However the provisions in section 5 we will once every 6 months evaluate the need to store and retain the personal data that we have.

    5. If we have retained personal data for more than 24 months and the personal data has not been used in any way or is not deemed necessary to keep in any way we will delete the data.

    Security

    1. We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction.
    Cookies
    1. Cookies are a small text file consisting of letters and numbers sent from our web server and stored on your browser or device. Layered uses cookies to improve your customer experience and provide you with relevant information and offers. Cookies are used for certain features that improve the website for the user or give us statistics about how the visitor uses the site. They are also used to save functional settings such as language preference and other information. When you visit Layered’s website, you consent to our use of cookies as described herein. We also use cookies for targeted digital marketing purposes. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

    2. Cookies does not typically contain information that specifically identify a user personally, but it can store personal information about you and that information can be linked to any other information that are stored about you, if the information is contained from cookies.

    3. We use cookies in the following instances:
    3.1. To identify you as a visitor on our website with the purpose of providing you with relevant information.
    3.2. To determine if you are logged into our application with the purpose of providing our services to you through our application.
    3.3. In security instances where cookies can help us determine if there is fraudulent use of login credentials and to protect our website and services provided through our applications.
    3.4. To identify you as a user that have previously interacted with us online and have opted-in to receive promotional communication from us with the purpose of providing you with relevant and necessary information.
    3.5. To analyze the use and performance of our website and applications with the purpose of being able to provide the best possible experience to our visitors and our users.
    3.6. To store the consent given to us from visitors and users of our website and applications with the purpose of providing you with the service and functionality that you request from us as a visitor or user.


      4. Advertising & Marketing:
    4.1. We use Google Ads cookies to customise the ad content and optimise the advertising on Google for you as a user of our website.
    4.2.We use Facebook Ads cookies to customise the content of Facebook’s ad program.
    4.3.We use Google Dynamic Re-marketing for re-marketing purposes.

    4.4.We use links between Instagram and our website.
    4.5.We use Google Tag Manager for handling tracking on the site.
    4.6. We use Google Analytics to get an idea of how our customers use the site.
    4.7. If you want additional information, please go to Google's Terms and Conditions.

     
    Opt-in / opt-out

    1. If you signup on our website to hear more about our services we will ensure that you have an easy to understand opt-in solution, where you can choose to opt-in to receive communication.

    2. In the opt-in form it will be clearly described for what purpose we will use the data that you provide us with.

    3. If you opt-in to receive communication from us we will make it easy for you to opt-out again by simple letting us know that you no longer wish to receive any further communication from us.

    4. If you choose to opt-out of receiving communication from us, and this will hinder us in providing you the service that you have requested from us, and/or paid for to us, we will let you know that we will no longer be able to provide you with our services.

    5. If you are a visitor of our website, and have chosen to opt-in to receive promotional emails from us, you will furthermore have the opportunity to opt-out of receiving any promotional emails from us by following the instructions in those emails that we send you with promotional emails.

    6. You may instruct us in not processing your personal data for any marketing purposes.

     
    Your rights

    1. You have the right to instruct us to provide you with the information that we have available in our possession about you.

    2. If permitted by law we may withhold personal information about you if you request us to provide you with all the information we have available about you.

    3. Under the data protection law you have the right of access as described here https://gdpr-info.eu/art-15-gdpr/

    4. Under the data protection law you have the right to rectification as described here https://gdpr-info.eu/art-16-gdpr/

    5. Under the data protection law you have the right to erasure as described herehttps://gdpr-info.eu/art-17-gdpr/

    6. Under the data protection law you have the right to restriction of processing as described here https://gdpr-info.eu/art-18-gdpr/

    7. Under the data protection law you have the right to complain to a supervisory authority as described here https://gdpr-info.eu/art-19-gdpr/

    8. Under the data protection law you have the right to data portability as described here https://gdpr-info.eu/art-20-gdpr/

    9. Under the data protection law you have the right to object as described here https://gdpr-info.eu/art-21-gdpr/

     Our details

    1. Our website and applications are owned and operated by Layered AB

    2. Our company is registered with the authorities in Sweden with the registration number 556618-2944.

    3. Our company is physically located at Birger Jarlsgatan 37, 111 45 Stockholm, Sweden, which also serves as our primary place of business.

    4. You can contact us in the following ways:
    4.1.by post to our address, as described in 10.3.
    4.2.by using our signup, contact or registration form on our website.
    4.3.by telephone on +46 8 16 70 06.
    4.4. By email on info@layeredinterior.com.

     

    Our data protection officer

    1. Our data protection officers contact details are the following:
    1.1.Mirja Kjellberg
    1.2 info@layeredinterior.com



  • Terms and conditions - Instagram #yesLayered
     
    We passionately love seeing our interior products on social media all over the world, and sometimes we may request to share these pictures in our own channels. The photos are published primarily on LAYERED websites but could also include LAYERED’s other channels, for example LAYERED newsletter, LAYERED Sales Catalogue or partner channels, showroom etc to give other customers a glimpse of their real-life uses. 

    By responding #yesLayered on a picture after LAYERED request on Instagram, hereafter referred to as "picture(s)", you agree to the following:

    You provide LAYERED AB, a Swedish company under registration number 556618-2944 (hereinafter "LAYERED"), a non-exclusive, royalty-free, worldwide license to use, in any manner to be determined in LAYERED' sole discretion and without any obligations to you, to use your pictures in their marketing and / or advertising, including inter alia the right to reproduce, distribute, alter and edit your photos. Furthermore, you give LAYERED your consent to use photos where you can be identified for marketing and / or advertising purposes, according to Sw: Lag om namn och bild i reklam (1978:800).

    You certify that (i) you own all rights to your pictures, (ii) you have been granted permission from any person appearing in your pictures to transfer the rights herein, and (iii) the use of your pictures by LAYERED will not violate any third party's rights or violate any law. You release LAYERED from any obligations to pay you for the use of this picture and for the intellectual property rights associated with the above-described uses. If you want to withdraw consent to share your pictures with LAYERED, you have to contact us by clicking on the "i"-icon in the lower left corner in your shared image published on our website. The icon will link you to a form where you can submit your request to withdraw your consent.

    You may always reach out to us with questions about our services or regarding data protection; info@layeredinterior.com
  • Cookies
    Cookies are a small text file consisting of letters and numbers sent from our web server and stored on your browser or device. Layered uses cookies to improve your customer experience and provide you with relevant information and offers. Cookies are used for certain features that improve the website for the user or give us statistics about how the visitor uses the site. They are also used to save functional settings such as language preference and other information. When you visit Layered’s website, you consent to our use of cookies as described herein. We also use cookies for targeted digital marketing purposes. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.


    1. Cookies does not typically contain information that specifically identify a user personally, but it can store personal information about you and that information can be linked to any other information that are stored about you, if the information is contained from cookies.

    2. We use cookies in the following instances:
    3.1. To identify you as a visitor on our website with the purpose of providing you with relevant information.
    3.2. To determine if you are logged into our application with the purpose of providing our services to you through our application.
    3.3. In security instances where cookies can help us determine if there is fraudulent use of login credentials and to protect our website and services provided through our applications.
    3.4. To identify you as a user that have previously interacted with us online and have opted-in to receive promotional communication from us with the purpose of providing you with relevant and necessary information.
    3.5. To analyze the use and performance of our website and applications with the purpose of being able to provide the best possible experience to our visitors and our users.
    3.6. To store the consent given to us from visitors and users of our website and applications with the purpose of providing you with the service and functionality that you request from us as a visitor or user.
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